Shipping & Delivery – mvvtwatches.com
1. Processing Time
Orders typically ship within:
- 1-2 business days (in-stock items)
- 3-5 business days (custom/personalized items)
- Excludes weekends & holidays
2. Domestic Shipping (U.S.)
- Standard (3-5 business days): $5.95
- Express (2 business days): $12.95
- Free standard shipping on orders $100+
3. International Shipping
- Available to 100+ countries
- Delivery times: 7-21 business days
- Customs fees: Customer responsibility
- Fully tracked shipments
4. Order Tracking
- Tracking number emailed upon shipment
- Real-time updates at mvvtwatches.com/track
- Contact us if no updates after 5 business days
5. Shipping Restrictions
We cannot ship to:
- PO Boxes
- APO/FPO addresses
- Certain restricted countries
6. Address Changes
- Must request within 1 hour of ordering
- Changes after processing may not be possible
- $8 reprocessing fee for incorrect addresses
7. Multiple Shipments
- Large orders may ship separately
- No additional shipping charges
- All tracking numbers provided
8. Special Services
- Gift wrapping available ($6.95)
- No price tags included for gifts
- Personalized engraving options
9. Delivery Issues
- Report undelivered packages within 14 days
- Damaged items: photos required within 48 hours
- Lost package claims: 30-day window
10. Holiday Schedule
Extended processing times during:
- Black Friday/Cyber Monday
- Christmas season (Dec 1-24)
- Major public holidays
For complete details: mvvtwatches.com/shipping-policy